What Should I Do If Scanning The QR Code Doesn’t Log Me In On My TV?Updated 17 days ago
The QR code is designed to make logging into your TV app quick and easy — but if nothing happens, here’s how to troubleshoot it.
Try This:
- Make sure your mobile device is not already signed into The Chosen app.
- Use your phone’s camera to scan the QR code displayed on your TV.
- When prompted, log in or sign up via email or SSO (Apple, Google, or Facebook).
- After a successful login, your TV should automatically update and take you to the logged-in experience.
If nothing happens:
- Confirm that both your TV and mobile app are on the latest version.
- Try closing and reopening the mobile app before scanning again.
- Try scanning the code a second time — in some cases, this triggers the login handoff.
✅ This will help resolve issues where the login doesn’t complete after scanning.