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<div data-offset-key="chaie-0-0"><span data-offset-key="chaie-0-0"><span data-text="true">Once you have successfully updated your Roku device if you are still experiencing errors, please follow the steps listed below to locate your Roku Model information.</span></span></div><div data-block="true" data-editor="3fo1a" data-offset-key="fah5d-0-0"><div data-offset-key="fah5d-0-0"><span data-offset-key="fah5d-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="14a9m-0-0"><div data-offset-key="14a9m-0-0"><span data-offset-key="14a9m-0-0"><span data-text="true">Go to Roku:</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="ccf1q-0-0"><div data-offset-key="ccf1q-0-0"><span data-offset-key="ccf1q-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="5pfr-0-0"><div data-offset-key="5pfr-0-0"><span data-offset-key="5pfr-0-0"><span data-text="true">1. Settings</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="4olbr-0-0"><div data-offset-key="4olbr-0-0"><span data-offset-key="4olbr-0-0"><span data-text="true">2. System</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="e828l-0-0"><div data-offset-key="e828l-0-0"><span data-offset-key="e828l-0-0"><span data-text="true">3. About</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="4cdi9-0-0"><div data-offset-key="4cdi9-0-0"><span data-offset-key="4cdi9-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="ekkf4-0-0"><div data-offset-key="ekkf4-0-0"><span data-offset-key="ekkf4-0-0"><span data-text="true">You will then see your Roku Model.</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="fnoac-0-0"><div data-offset-key="fnoac-0-0"><span data-offset-key="fnoac-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="ecoh1-0-0"><div data-offset-key="ecoh1-0-0"><span data-offset-key="ecoh1-0-0"><span data-text="true">(These are the Roku model numbers that&#xA0;</span></span><span data-offset-key="ecoh1-0-1" style=" text-decoration: underline;"><span data-text="true">are</span></span><span data-offset-key="ecoh1-0-2"><span data-text="true">&#xA0;compatible with our app)</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="a2hlv-0-0"><div data-offset-key="a2hlv-0-0"><span data-offset-key="a2hlv-0-0"><span data-text="true">&#xA0;</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="5itps-0-0"><div data-offset-key="5itps-0-0"><span data-offset-key="5itps-0-0"><span data-text="true">9101X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="e86n-0-0"><div data-offset-key="e86n-0-0"><span data-offset-key="e86n-0-0"><span data-text="true">4670X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="9558d-0-0"><div data-offset-key="9558d-0-0"><span data-offset-key="9558d-0-0"><span data-text="true">4662X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="dnkhm-0-0"><div data-offset-key="dnkhm-0-0"><span data-offset-key="dnkhm-0-0"><span data-text="true">4661X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="59dui-0-0"><div data-offset-key="59dui-0-0"><span data-offset-key="59dui-0-0"><span data-text="true">4660X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="e333i-0-0"><div data-offset-key="e333i-0-0"><span data-offset-key="e333i-0-0"><span data-text="true">4640X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="ffm7o-0-0"><div data-offset-key="ffm7o-0-0"><span data-offset-key="ffm7o-0-0"><span data-text="true">4630X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="402ou-0-0"><div data-offset-key="402ou-0-0"><span data-offset-key="402ou-0-0"><span data-text="true">4620X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="36krn-0-0"><div data-offset-key="36krn-0-0"><span data-offset-key="36krn-0-0"><span data-text="true">4400X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="38uta-0-0"><div data-offset-key="38uta-0-0"><span data-offset-key="38uta-0-0"><span data-text="true">4230X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="4utqs-0-0"><div data-offset-key="4utqs-0-0"><span data-offset-key="4utqs-0-0"><span data-text="true">4210X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="1qvdq-0-0"><div data-offset-key="1qvdq-0-0"><span data-offset-key="1qvdq-0-0"><span data-text="true">4200X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="7jhus-0-0"><div data-offset-key="7jhus-0-0"><span data-offset-key="7jhus-0-0"><span data-text="true">3931X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="et5pr-0-0"><div data-offset-key="et5pr-0-0"><span data-offset-key="et5pr-0-0"><span data-text="true">3930X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="2l903-0-0"><div data-offset-key="2l903-0-0"><span data-offset-key="2l903-0-0"><span data-text="true">3921X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="6hs05-0-0"><div data-offset-key="6hs05-0-0"><span data-offset-key="6hs05-0-0"><span data-text="true">3920X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="9356j-0-0"><div data-offset-key="9356j-0-0"><span data-offset-key="9356j-0-0"><span data-text="true">3910X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="3j5c1-0-0"><div data-offset-key="3j5c1-0-0"><span data-offset-key="3j5c1-0-0"><span data-text="true">3900X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="1lrn3-0-0"><div data-offset-key="1lrn3-0-0"><span data-offset-key="1lrn3-0-0"><span data-text="true">3811X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="u3tm-0-0"><div data-offset-key="u3tm-0-0"><span data-offset-key="u3tm-0-0"><span data-text="true">3810X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="7ijdq-0-0"><div data-offset-key="7ijdq-0-0"><span data-offset-key="7ijdq-0-0"><span data-text="true">3800X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="d7nof-0-0"><div data-offset-key="d7nof-0-0"><span data-offset-key="d7nof-0-0"><span data-text="true">3710X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="28ch7-0-0"><div data-offset-key="28ch7-0-0"><span data-offset-key="28ch7-0-0"><span data-text="true">3700X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="elce2-0-0"><div data-offset-key="elce2-0-0"><span data-offset-key="elce2-0-0"><span data-text="true">3600X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="62fdr-0-0"><div data-offset-key="62fdr-0-0"><span data-offset-key="62fdr-0-0"><span data-text="true">3500X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="5iukd-0-0"><div data-offset-key="5iukd-0-0"><span data-offset-key="5iukd-0-0"><span data-text="true">2720X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="609i0-0-0"><div data-offset-key="609i0-0-0"><span data-offset-key="609i0-0-0"><span data-text="true">2710X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="3lmfa-0-0"><div data-offset-key="3lmfa-0-0"><span data-offset-key="3lmfa-0-0"><span data-text="true">2700X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="2764q-0-0"><div data-offset-key="2764q-0-0"><span data-offset-key="2764q-0-0"><span data-text="true">9102X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="66c6u-0-0"><div data-offset-key="66c6u-0-0"><span data-offset-key="66c6u-0-0"><span data-text="true">4800X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="1sp2i-0-0"><div data-offset-key="1sp2i-0-0"><span data-offset-key="1sp2i-0-0"><span data-text="true">9100X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="9p8ql-0-0"><div data-offset-key="9p8ql-0-0"><span data-offset-key="9p8ql-0-0"><span data-text="true">3941X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="7819j-0-0"><div data-offset-key="7819j-0-0"><span data-offset-key="7819j-0-0"><span data-text="true">3940X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="94cnu-0-0"><div data-offset-key="94cnu-0-0"><span data-offset-key="94cnu-0-0"><span data-text="true">4801X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="48k5h-0-0"><div data-offset-key="48k5h-0-0"><span data-offset-key="48k5h-0-0"><span data-text="true">3821X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="4rlrl-0-0"><div data-offset-key="4rlrl-0-0"><span data-offset-key="4rlrl-0-0"><span data-text="true">3820X</span></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="v4go-0-0"><div data-offset-key="v4go-0-0"><span data-offset-key="v4go-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="mfe0-0-0"><div data-offset-key="mfe0-0-0"><span data-offset-key="mfe0-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="3fo1a" data-offset-key="3mrpe-0-0"><div data-offset-key="3mrpe-0-0"><span data-offset-key="3mrpe-0-0"><span data-text="true">If this does not resolve your problem or your device is not supported, all seasons and episodes are available by logging into The Chosen website via your computer browser at&#xA0;</span></span><a href="https://watch.thechosen.tv/" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="3mrpe-1-0" style=" text-decoration: underline;"><span data-text="true">https://watch.thechosen.tv/</span></span></a><span data-offset-key="3mrpe-2-0"><span data-text="true">, &#xA0;on your&#xA0;</span></span><span data-offset-key="3mrpe-2-0"><span data-text="true"><a href="https://apps.apple.com/es/app/the-chosen/id6443956656">iOS</a></span></span><span data-offset-key="3mrpe-2-0"><span data-text="true">&#xA0;or&#xA0;</span></span><span data-offset-key="3mrpe-2-0"><span data-text="true"><a href="https://play.google.com/store/apps/details?id=net.comeandsee.thechosen&amp;hl=es_419&amp;gl=US">Android</a></span></span><span data-offset-key="3mrpe-2-0"><span data-text="true">&#xA0;device.</span></span></div></div><p><br></p>

Is My Roku Device Compatible with The Chosen App?

Devices & Troubleshooting

Roku Devices

What Is Single Sign-On (SSO), And Is It Secure?

Why Am I Seeing “This Email Address Is Not Available” When Logging In?

How To Log In Using Google, Apple, or Facebook (SSO)

What Should I Do If Scanning The QR Code Doesn’t Log Me In On My TV?

Can I Use More Than One Login Option (Email + Google, etc.)?

How To Fix Issues When Logging In With Google, Apple, or Facebook

How To Switch From Email Login To Google, Apple, or Facebook

How To Delete Your Account and Sign Up Again Using SSO

How To Ensure You See the SSO Option (Update Required)

Logging in with Single Sign-On (SSO)

If the show is free, why do I need a Prime Video subscription to watch it?

Why Amazon Prime Video and not another streaming service?

How does this accelerate reaching 1B people when we're reducing the amount of places it's available?

Do you still need donations to fund production of the show?

Will The Chosen still be available on The Chosen app?

Who maintains the creative control of The Chosen? What controls will Amazon Prime Video have?

How long will The Chosen remain on Amazon Prime Video? Will all seven seasons eventually be on Prime?

What is the timeframe for the series to be released on Amazon Prime Video?

What languages of the series will be included on Amazon Prime Video?

Will there now be Hollywood influence on the production of The Chosen?

Amazon Prime Partnership

Issues with Account Creation

How do I create an Account for the app?

Update or Delete Your Account

How do I reset my password?

Issues with Creating Accounts & Resetting Passwords

Email Verification

Invalid Reset Password Code

Create & Manage App Account

The Chosen App Requirements

Why aren’t the right subtitles being cast to my TV?

Downloading The Chosen App on Your TV

How To Find Your Current Chosen App Version

Resume Viewing Where You Previously Viewed

How Do I Restart The Chosen App On Roku TV?

How do I update my Roku device?

How Can I Download The Chosen App on Roku

How Do I Restart The Chosen App On Amazon Fire TV?

How do I update my Amazon Fire TV?

How Can I Download The Chosen App on Fire TV

Amazon Fire TV Devices

How Do I Restart The Chosen App On Apple TV?

How do I update my Apple TV?

Apple TV

How Can I Download The Chosen App on Apple TV

AirPlay Issues

How To Hard Close (Force Close) Your Apps

How To Update Your iOS/Apple Device

iOS - iPhone

How To Update Your Android Phone

How Do I Restart The Chosen App On Android/Google TV?

Chromecast Issues

Android Devices

Download The Chosen App

How Can I Share The Chosen?

When Will The Chosen Be Available In My Language?

What Streaming Devices Can I Use With The App?

Accessibility Features

How to Change the Audio Language or Subtitles (Closed Captions) in The Chosen App

Is My Roku Device Compatible with The Chosen App?Updated 8 months ago