How To Fix Issues When Logging In With Google, Apple, or FacebookUpdated 18 days ago

Description:
If you’re having trouble using a social login to access your account, here are common fixes:

1. Make Sure the App Is Up to Date

• Go to your app store and search for The Chosen.

• If you see an Update button, tap it.

2. Use the Same Login Method You Originally Used

• For example, if you signed up with Google, logging in with Apple will not work — it will try to create a new account.

3. Restart the App or Your Device

• On mobile: close and reopen the app.

• On TV: restart your device.

4. Allow Pop-Ups or Redirects

• When logging in via a browser (TV login), ensure that pop-ups and redirects are not blocked.

5. Check Internet Connection

• A weak signal can interrupt the authentication process.

⚠️ Reminder: If you signed up with email and password, you must use “Continue with Email” — SSO login will not connect to your original account.